Privacy Policy
This privacy policy outlines how personal data will be managed on this website. It is essential that you read and accept it before continuing to browse.
**Data Controller Information**
- **Identity of the Controller:** CHLOE S LOCKER, SL
- **Trade Name:** CHLOE S LOCKER, SL
- **NIF/CIF:** B56557762
- **Address:** GRAN VIA, 16 PLANTA 6, PUERTA IZQUIERDA, 28013 Barcelona
- **Email:** lockerenmadrid@gmail.com
Among the values we identify with is transparency, so we want you to know from the beginning that the privacy of your data is very important to us. This privacy statement explains what personal data we collect from our users and how we use it. We invite you to read these terms carefully before providing your personal data on this website.
On this website, we respect and protect users' personal data. As a user, you should know that your rights are guaranteed.
We have made an effort to create a safe and reliable space, and that is why we want to share our principles regarding your privacy:
- We never request personal information unless it is really necessary to provide the services you require from us.
- We never share users' personal information with anyone, except to comply with the law or with your express authorization.
- We never use your personal data for a purpose other than that expressed in this privacy policy.
It is important to note that this Privacy Policy may vary depending on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable if users decide to fill out any form where personal data is collected.
LOCK ME MADRID has adapted this website to the requirements of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Development Regulation of the LOPD. It also complies with the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
For the purposes of the General Data Protection Regulation cited above, the personal data you send us through the website forms will receive the treatment of "Website Users."
To process our users' data, we implement all the technical and organizational security measures established by current legislation.
**Principles We Will Apply to Your Personal Information**
In processing your personal data, we will apply the following principles that comply with the new European data protection regulation:
- **Principle of Lawfulness, Fairness, and Transparency:** We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you about beforehand with absolute transparency.
- **Principle of Data Minimization:** We will only request data that is strictly necessary in relation to the purposes for which we need it.
- **Principle of Limitation of Retention Period:** Data will be kept for no longer than necessary for the purposes of the processing. We will inform you of the corresponding retention period according to the purpose. In the case of subscriptions, we will periodically review our lists and delete records that have been inactive for a considerable time.
- **Principle of Integrity and Confidentiality:** Your data will be treated in such a way as to ensure adequate security and confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.
**How We Have Obtained Your Data**
The personal data we process at LOCK ME MADRID comes from:
- Contact form
**What Are Your Rights When You Provide Us with Your Data?**
Anyone has the right to obtain confirmation on whether LOCK ME MADRID is processing personal data that concerns them or not.
Interested persons have the right to:
- Request access to personal data relating to the data subject
- Request its rectification or deletion
- Request the limitation of its processing
- Oppose the processing
- Request the portability of the data
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain it for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data. LOCK ME MADRID will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided to us, and in a structured, commonly used, and machine-readable format, and to transmit them to another data controller when:
- The processing is based on consent
- The data has been provided by the person concerned
- The processing is carried out by automated means
When exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller where technically feasible. Interested parties also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them violates the Regulation.
**For What Purpose Do We Process Your Personal Data?**
When a user connects to this website, for example, to send an email, they are providing personal information for which LOCK ME MADRID is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed, and stored by LOCK ME MADRID, only as described in the Legal Notice and this Privacy Policy.
LOCK ME MADRID uses different systems for collecting personal information, and I treat the information provided by interested persons with the following purpose for each information capture system (forms):
- **Contact form:** We request the following personal data: Name, Email, and Phone to respond to the requirements of the users of LOCK ME MADRID. For example, we may use these data to respond to your request and address any questions, complaints, comments, or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions concerning the legal texts included on the website, as well as any other inquiries you may have that are not subject to the contracting conditions. The data you provide will be located on OVH's servers.
Other purposes for which we process your personal data:
- To ensure compliance with the conditions of use and applicable law. This may include developing tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
- To support and improve the services offered by this website.
- Other non-identifying data collected through some cookies downloaded to the user's computer when browsing this website, which I detail in the cookie policy.
- To manage social networks. LOCK ME MADRID has a presence on social networks. The data processing carried out by people who become followers on social networks of the official pages of LOCK ME MADRID will be governed by this section. As well as by those conditions of use, privacy policies, and access regulations that belong to the social network that is applicable in each case and previously accepted by the user of LOCK ME MADRID. It will treat your data for the purposes of properly managing its presence on the social network, informing about activities, products, or services of LOCK ME MADRID. As well as for any other purpose that the social network regulations allow. In no case will we use the profiles of followers on social networks to send advertising individually.
According to the provisions of the General Data Protection Regulation (GDPR) 2016/679, LOCK ME MADRID, domiciled at LOCK ME MADRID, will be responsible for the processing of the data corresponding to Website Users and subscribers.
LOCK ME MADRID does not sell, rent, or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations with other professionals may be carried out, in such cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest security standards.
**Remarketing**
The remarketing function allows us to reach people who have previously visited LOCK ME MADRID and associate a specific audience with a particular message. Remarketing is a method to get users who have visited our site to return.
As a user of LOCK ME MADRID, we inform you that we reserve the right to collect information for this remarketing function. The information collected thanks to this function is collected by Facebook cookies. You can learn about the data collected by these cookies in the privacy policies of each service:
- **Facebook**
If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through the Google Ads Settings. You can also disable the use of cookies from a third-party vendor through the Network Advertising Initiative opt-out page.
This type of service allows interaction with social networks or other external platforms directly from this website's pages. The interactions and information obtained by this website will always be subject to the user's privacy settings on each social network. In the event that a service that allows interaction with social networks is installed, it is possible that, even if users do not use the service, it collects web traffic data related to the pages where they are installed.
**Facebook Ads**
At LOCK ME MADRID, we use Facebook ads, Facebook's advertising platform, which allows us to create campaigns and ads. When
generating an ad, you can segment the audience by:
- Location
- Demographic data (age, gender, etc.)
- Interests (activities, hobbies, etc.)
- What they buy on the internet and through other channels
- Etc.
The data obtained through Facebook ads are subject to this privacy policy from the moment the user leaves their data in the form on this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose.
**Legitimation for the Treatment of Your Data**
The legal basis for the processing of your data is consent. To contact us or make comments on this website, consent to this privacy policy is required.
**Data Category**
The data categories being processed are identifying data. Specially protected data categories are not processed.
**How Long Will We Keep Your Data?**
The personal data provided will be retained:
- Until the deletion is requested by the interested party
**To Which Recipients Will Your Data Be Communicated?**
Many tools we use to manage your data are hired by third parties. To provide services strictly necessary for the development of the activity, LOCK ME MADRID shares data with the following providers under their corresponding privacy conditions:
- **Google Analytics:** a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States.
- **Hosting:** OVH, domiciled in France. More information at: https://www.ovh.es/. OVH processes the data to perform its hosting services to LOCK ME MADRID.
- **Web platform:** WordPress.org, with an address in the United States. More information at: https://wordpress.org/. WordPress.org processes the data to perform its web platform services to LOCK ME MADRID.
- **Email marketing:** MailChimp, a service of The Rocket Science Group LLC, with an address in the USA. More information at: https://mailchimp.com/. The Rocket Science Group LLC processes the data to perform its email marketing services to LOCK ME MADRID.
**Browsing**
When browsing LOCK ME MADRID, non-identifiable data may be collected, which may include IP addresses, geographic locations (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Among the non-identifiable data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:
- Google Analytics
- Facebook inside
We use this information to analyze trends, administer the site, track users' movements around the site, and to gather demographic information about our user base as a whole.
**Your Data Protection Rights**
How to exercise your rights: You can direct a written communication to the registered office of LOCK ME MADRID or to the email address lockerenmadrid@gmail.com, including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the following rights:
- Right to request access to personal data: you can ask LOCK ME MADRID if this company is processing your data.
- Right to request rectification (in case they are incorrect) or deletion.
- Right to request the limitation of their processing, in which case they will only be kept by LOCK ME MADRID for the exercise or defense of claims.
- Right to oppose the processing: LOCK ME MADRID will stop processing the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims, they must continue to be processed.
- Right to data portability: in case you want your data to be processed by another firm, LOCK ME MADRID will facilitate the portability of your data to the new controller.
Models, forms, and more information about your rights: Official page of the Spanish Data Protection Agency
Possibility of withdrawing consent: if you have given consent for any specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
How to complain to the Control Authority: If you consider that there is a problem with how LOCK ME MADRID is handling your data, you can direct your complaints to the appropriate data protection authority, being the Spanish Data Protection Agency the indicated in the case of Spain.
**Accuracy and Truthfulness of the Data**
As a user, you are solely responsible for the veracity and correctness of the data you send to LOCK ME MADRID, exonerating LOCK ME MADRID from any responsibility in this regard. Users guarantee and respond, in any case, for the accuracy, validity, and authenticity of the personal data provided and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact form or subscription.
**Acceptance and Consent**
The user declares to have been informed of the conditions on personal data protection, accepting and consenting to the processing of them by LOCK ME MADRID in the manner and for the purposes indicated in this privacy policy.
**Changes in the Privacy Policy**
LOCK ME MADRID reserves the right to modify this policy to adapt it to new legislation or jurisprudence as well as industry practices. In such cases, LOCK ME MADRID will announce on this page the changes introduced with reasonable anticipation of their implementation.
**Commercial Emails**
According to the LSSICE, LOCK ME MADRID does not engage in SPAM practices, so it does not send commercial emails that have not been previously requested or authorized by the user. Accordingly, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information requested.
According to the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, LOCK ME MADRID undertakes not to send commercial communications without properly identifying them.
